- ENCINITAS (760) 753-9366
- OCEANSIDE/CARLSBAD (760) 941-3221
- POWAY (858) 748-9676
Reviews
I wouldn't leave my precious Maddie Westie anywhere else. The facility is excellent and more importantly the staff is so attentive ! My Maddie loves everyone there and she receives so much attention.
Hi Sara! Thank you so much for recommending us and help spread the word about our amazing staff and services. We strive to provide the best care for all of our furry friends and we are so glad that you have noticed the hard work of our staff. Thank you for the 5-star review and see you again soon!
I brought a group of three family dogs in for boarding during the Veterans Day weekend. None of them had ever been boarded before and one was a quite recent rescue. I admit I was a bit nervous about how they would react. The staff was …
read moreHi Robin! Thank you so much for sharing your positive experience with us! I'm sure your pups feel so lucky to have you as parent! It was an honor being able to pamper all of your furbabies, specially your rescue. We strive to make Pet Suites their second home by giving some extra love. Thank you again and hope we see you again soon!
Very happy with the Pet Suites. My dog was very happy and energetic when we picked him up after 4 nights stay. It looks like he had a good time in there. We added day camp to his stay so he could play with other dogs and not to feel lonely …
read moreHi Rocksy! A heartfelt thank you for choosing Pet Suites to take care of your furry friend during those four days. Our dedicated team of pet care professionals poured their hearts into making sure your pup felt safe, pampered, and entertained throughout his stay. We truly appreciate your trust in us and can't wait to welcome your pup back for more tail-wagging adventures!
Clean and fresh. Nice positive and energetic personnel. My dogs seemed very happy to be there and I felt very safe.
Hi Charlotta, thank you so much for taking the time to write this amazing review for Pet Suites! We are so thankful for our amazing staff that work so hard to create the best experience possible for owners & pets alike, from our cleaning procedures to our animal handling. Thank you again and have a great day!
First time ever boarding! I loved the caring staff. The location is clean, intimate, organized. My animals were safe and well cared for!
Hi Laura! Reviews like yours always brighten up our days. We all know how nerve-racking it can be to board our pets; whether it is there first time or 26th time, it's hard to be away from our furbabies. For that reason, we are incredibly grateful for our amazing team that work so hard to create a fun, safe, and clean environment for the pets that visit us. Thank you for the 5-star review and we look forward to seeing you and Bob next time!
Stopped in for a tour before boarding my sweet 6 month old Rhodesian Ridgeback pup. I'm not sure if it is normally under-staffed on weekends but there was only one gal answering the main switchboard AND tending to pet owners picking up or …
read moreHi Michele, thank you for the 4-stars review and for your feedback!
They are so warm and friendly! My dogs are so happy when they go there!
Hi Catherine, thank you for the 5-stars review! We are glad to know our staff and services met your expectations. Have an awesome day and see you again soon!
Have been using them for years. My dog has stayed there over night more than 30 times. Staff is great 98% of the time. I have had a couple of issues with services not being delivered while dog is boarded there but that is rare. My dog …
read moreHi, Alessandro! We are so happy to hear how wonderful your experience with Pet Suites has been! We are glad that we can offer services that your furbabies enjoy and at the same time can provide you with peace of mind. And we just wanted to mention that it is completely normal for dogs that are boarded to return home with no apatite, thirsty or even with stomach discomforts, this is because dogs feel the absence of their mom and dad which turns into separation anxiety at some degree. We're sorry your pup goes through that! We assure you all boarding pets receive enough fresh water throughout the day. Our phones are open in case you would like to discuss a specific experience with us. Hope you guys have a wonderful weekend. See you again soon!
It was my Cavapoo Chewbacca's first time boarding. What a wonderful experience! I was anxious about finding just the right people to care for him and Chewie could not have been in better hands. Definitely 5 Stars! (I'd give 10 but that …
read moreHi JoAnne! Reviews like yours always brighten up our days. We all know how nerve-racking it can be to board our pets; whether it is there first time or 26th time, it's hard to be away from our furbabies. For that reason, we are incredibly grateful for our amazing team that work so hard to create a fun, safe, and clean environment for the pets that visit us. Thank you for the 5-star review and we look forward to seeing you and Chewie next time!
Pup was good and tired when he got home. Staff is friendly and accommodating.
Hi Sheree, thank you so much for taking the time to write this 5-star review! We are eternally grateful to our amazing camp counselors, for all the magic they work in the camp yard while our furry guests are playing around. Thank you for your kind words towards our amazing staff and we look forward to seeing you both again soon!
Im fairly new to Pet Suites and been impressed with staff and clean facility. I only used Daycare and each time I picked up my dog he seems happy. Im doing my first boarding soon.
Reviews like yours always brighten our days. Thank you so much for such kind words and for recommending our services. We continuously strive for greatness in all of our areas, from our cleaning procedures to the ongoing professional training for our staff... all this to bring you the best experience possible... and we are happy that it shows. See you guys again soon!
Such a wonderful staff and facility!
Hi Alicia, thank you for the 5-stars review! We are glad to know our staff and services met your expectations. Have an awesome day and see you again soon!
Pet Suites is well run & there are plenty of employees to keep things running smoothly, like at check-in and check-out. Our 2 dogs enjoy going there for daycare.
Hi Sue, thank you so much for taking the time to write this amazing 5-star review for Pet Suites! We are so thankful for our amazing staff that work so hard to create the best experience possible for Holly and Pebbles, from our cleaning procedures to our animal handling. Have a great day!
Pet Suites hires the BEST people! They always know Thor, treat him really well, and are creative about solving problems. Absolutely LOVE them!
Hey George! Of course we recognize handsome Thor when he comes in through our doors. We love having him with us and we are glad he enjoys his time with us too and his friends. Thank you for taking the time to write this amazing review about our staff and services. See you both again soon!
The Staff is amazing! They not only give the best care to my German Shepherd, but go the extra mile to accommodate my changing schedule for boarding (drop off & pick up)!
They always greet us by our personal first name when we come!
Hi Muriel! Thank you for such kind words towards our staff! We love having Mischka with us on her little vacations! We definitely enjoy reading a review from a longtime client like you. We are always so pleased when an owner tells us that our services meet their expectations. Thank you for taking the time to write this amazing review and see you guys again soon!
We loveeee Pet Suites! My pup, Luna, has so much fun going and swimming with her new friends! The employees are great about updating me throughout the day and letting me know how she’s doing. Definitely the best place in town to send your …
read moreHi, Alyssa! We are so happy to hear how wonderful experience with Pet Suites has been! We are glad that we can offer services that Luna can enjoy and at the same time can provide you with peace of mind. Thank you for the 5-stars review! Hope you guys have a wonderful week ahead.
Eliza and Cola had an 8 day visit in mid-July. They seemed quite happy and healthy upon our return. We did receive 5 photos and a video...I would have liked more photos.
Hi Susie! We're happy to know that you had a nice experience and approve our staff and services. 8 days is quite some time away from your beloved fur babies, so we appreciate your trust. I'm sure Eliza and Cola both received all the TLC they deserved. Thank you for taking the time to write this review. See you all again soon!
I highly recommend Pet Suites. I needed a place that would take my dog Bentley ASAP due to an emergency and they would have to administer 3 different meds, one every 11-1/2 hrs and two every 12 hrs. They took great care of him. The staff …
read moreHi Carol, thank you so much for taking the time to write this amazing 5-star review! We know how nerve-racking it can be to leave our fur babies at a new place and with that in mind, we are so glad to hear how pleased both you and Bentley are with Pet Suites. We hope to see you both again soon!
Love this place. You feel comfortable with the staff and being able to leave your pets. I’ve been sent pictures previously of our girl. We know she gets nervous so I feel at ease leaving her at Pet Suites.
Hi Liz! We are so appreciative of our amazing clients that recommend us and help spread the word about our amazing staff and services. Thank you so much for taking the time to leave this 5-star review and we hope you have a wonderful week!
My older dog is always happy to go to the Pet Suites for their play time, boarding and grooming. I am always confident when leaving him there knowing he is in great hands. The facility is clean and well maintained. It’s very clear, all…
read moreHi, Pam! We are so happy to hear how wonderful your experience with Pet Suites has been! We are glad that we can offer services that your furbabies enjoy and at the same time can provide you with peace of mind. Hope you guys have a wonderful weekend. See you again soon!
The staff is friendly and very kind to our little terrier.
Hi Diane, thank you for the 5-stars review! We are glad to know our staff and services met your expectations. Have an awesome day and see all again soon!
Our dog had to go to the vet at the beginning of our stay and Sara took excellent care of her taking her to and from the vet and handling her medications.
Hi Brian, we are so thankful for Sara, she was recently promoted to Resort Manager because of her great customer service, experience and work ethics... and we're glad it shows! We feel so lucky to have her and the rest of our great staff that go above and beyond to do their best for all our guests, and our clients. Thank you for the amazing review and have an great day!
Outstanding facility. Incredibly talented staff
My 2 dogs love it!!
What an amazing 5-star review Mila! We are so thankful for Michelle and Sara and the rest of our great staff that go above and beyond to do their best for all our guests, and our clients. Our goal is to provide a fun, safe, and clean space... a home-away-from-home. Have a great day and see you all again soon!
Friendly, professional, and safe
Hi Juan, thank you for the 5-stars review! We are glad to know our staff and services met your expectations. Have an awesome day and see all again soon!
Love this place! You know when your dog is a regular when you arrive and the staff know him by name😊. My dog gets so excited when we arrive and he is so eager to get out of the car. He loves his “play time” there and is always so happy …
read moreHey Josephine! Of course we recognize handsome Toa when he comes in through our doors. We love having him with us and we are glad he enjoys his time with us too and his friends. Thank you for taking the time to write this amazing review. See you both again soon!
Love the place clean and excellent customer service and also I love the disc for a second Dog this was my very first time so far so good thank you Team
Maria, what a wonderful review! Thank you so much for such kind words and for recommending our services. We could tell Kiosko and Luna really enjoyed their little vacation with us. We continuously strive for greatness in all of our areas, from offering healthy yummy treats in our shelves to the ongoing professional training for our staff... all this to bring you the best experience possible. See you all again soon!
My dog was happy to see me !
Best review I could get.
I don’t like leaving him at home or with a neighbor or dog sitter, and when I first checked out Pet Suites, they offered to let my Chihuahua run around in a closed room with plenty of …
read moreHi Michael! Thank you so much for taking the time to write this amazing 5-star review! We love seeing Dale coming in for a little vacation. Chihuahuas are known to be a little more fearful or anxious than other breeds, but they are adorable when trained and socialized properly like you do. We are also so thankful for our resort manager Michelle and the rest of our great staff that do their best to make clients & pets alike feel confident and happy to be at Pet Suites. Thank you again and see you again soon!
Great service!
Thank you for the 5-stars review and for recommending our services. Have a great day and see you soon!
Marshmallow loved it!
Hi Peter, thank you for the 5-stars review! We are glad to know you as well as Marshmallow had a great experience. Have an awesome day and see you both again soon!
Lexi let us know that she had a good time meeting new friends! Thank you for taking good care of her! 🐶
Hi Charlene! We're happy too that Lexi was able to do some socializing under the watch of our great staff. I'm sure Lexi received all the TLC that she deserved. Thank you for taking the time to write this amazing review. See you both again soon!
Everyone there is so kind, patient and caring, which is so appreciated.
Hi Loretta! We are so happy to hear that our staff has given you a reason to come back. We appreciate each one of them... from back staff that feeds our furbabies everyday to front staff that checks them out so they can go home. Thank you for taking the time to write this amazing review and see you again soon!
Great staff. We feel very comfortable leaving our doggies here and know they are safe. The place & suites are very well maintained.
Terry, thank you for your recommending us and for your 5-star rating! We are happy to know our services help you have more peace of mind while you continue with your daily activities. In the meantime your dogs have a fun and safe time playing with their pawls. Thank you for supporting our business and we hope you all have a great day!
Puppy Chow loves Petsuites! He has been going since 2014. He gets personalized service. The staff is amazing! Groom service is great. I highly recommend.
Hi Chrissie! We are so happy to hear how wonderful your experience with Pet Suites has been! We definitely enjoy reading a review from a longtime client like you. We are always so pleased when an owner tells us that our services have surpassed their expectations. That's our goal! To provide a fun, safe, and clean space... a home-away-from-home for Puppy Chow. Thank you for taking the time to write this amazing review. See you again soon!
Good place to babysit your dog
Thank you for the 5-stars review and for recommending our services. Have a great day and see you soon.
Customer care is incredible at this location. Managers Michelle and Sara are very caring and supportive with all your concerns and animals experience at this facility. Wonderful customer service.
What an amazing 5-star review Cat! We are so thankful for Michelle and Sara and the rest of our great staff that go above and beyond to do their best for all our guests, and our clients. Our goal is to provide a fun, safe, and clean space... a home-away-from-home. Have a great day and see you guys soon!
I trust Pet Suites with all my doggy daycare, grooming, and boarding needs!
Thank you for the 5-stars review, Haley! We are forever thankful for our amazing staff that go above and beyond to create a great experience for our clients, new and old. Thank you for recommending all of our services, with do it all with love. Hope you have an amazing week!
Pet suites has the best team taking care of your fur babies. Roxy loves going here and when she come home she’s wiped out. The days she goes to Pet Suites, there is no puppy biting that day!! We love it!!!
They do an aggression test on …
read moreHi Monica, thank you so much for taking the time to write this 5-star review! We are eternally grateful to our amazing camp counselors, for all the magic they work in the camp yard while our furry guests are playing around. Thank you for your kind words and we look forward to seeing you both again soon!
My maltipoo was a happy dog after staying at Pet Suites in Aliso Viejo. He had playtime with the other dogs and it helped him to socialize. We don't go to dog parks so this was great for him. The staff was very nice and professional at …
read moreHi Laura, thank you so much for taking the time to write this amazing 5-star review! We are so happy to hear you always have a good experience with the services we provide at Pet Suites. We are so thankful for our resort manager Michelle and the rest of our great staff that go above and beyond to do their best for all our guests, and our clients. We look forward to seeing you next time!
I really love this place for my dog. I would recommend it to my friends. My dog doesn’t want to come home after staying there.
Thank you so much Melinda for taking the time to write a 5-star review for us! We are so happy that both you and your pup can feel the love we provide at Pet Suites. Thank you again and have a great day!
As a new puppy mom and first time boarding our 2 puppies ever, we felt SO comfortable leaving them here. The place is clean, organized and they offered us a drop in before our drop off dates to see where they’d be staying. Per request they …
read moreHello Sara! Reviews like yours always brighten our days. We all know how nerve racking it can be to board our pets; whether it is their first time or 26th time, it's hard to be away from our furbabies. For that reason, we are incredibly grateful for our amazing team that work so hard to create a fun, safe, and clean environment for the pets that visit us. We look forward to seeing you all next time!
Caring, compassionate people
My Labrador loves going to camp!
Hi Monica, thank you so much for taking the time to write this 5-star review! We are happy to offer services such as group play or private playtimes. These services allow us to provide the mental and physical stimulation that dogs (especially Labradors) benefit from. We look forward to seeing you and your pup next time!
Pet suites is like family. They take amazing care of my Nala Rose’ she’s a Bengal cat, and shes always happy to arrive or depart from Pet suites. They also trim her nails upon request, which I appreciate!! I’m so thankful to have found a …
read moreHi Jeanie! We are so happy to hear you always have had a good experience with the services we provide at Pet Suites like daycare and grooming. Our goal is to provide a home-away-from-home. Thank you for entrusting us with all your fur babies. Have a great day and see you guys again soon!
Seems fine They are always nice. I don't know if dog likes it? No cameras there. She gets nervous when we leave her. But she's spoiled at home!
Hello there! We all know how nerve racking it can be to leave our pets in the care of someone else; whether it is their first time or 26th time, it's hard to be away from our furbabies. For that reason, we are incredibly grateful for our amazing team that work so hard to create a fun, safe, and clean environment for the pets that visit us. Thank you for the review and we look forward to seeing you all next time!
Friendly staff and very accommodating. I can leave my dog there with peace knowing staff care.
Thank you so much Wida for taking the time to write a 5-star review for us! All our guests are like family to us, so we are happy you feel we provide a high quality service. Thank you again and have a great day!
I absolutely love pets sweets. I have been bringing mine to Sheltie‘s for a few years now and they absolutely love it there. The staff is amazing and caring. Every time I go out of town for vacations they always keep me up-to-date with the …
read moreThank you so much for taking the time to write this outstanding 5-star review, Laurie! We are so happy to hear that your experience with us has been nothing but smiles. We are so proud of all of our amazing staff that make all pets feel at home. And as Vicky leaves back to the East Coast to pursuit her dreams, we are sure she leaves feeling loved and appreciated by your kind words. We thank you from the bottom of our heart for recommending our daycare, boarding and grooming services. Have an awesome weekend and see you all again soon!
Great!!!!!
Hi Larry! Thank you for the 5-stars review! We are glad to know you are pleased with our services. Have a great day and see you soon!
This was my first time using Pet suites I usually board at their Encinitas location but my dog loved it. Very clean and well kept building and staff was nice to dog.
Hi Doug, thank you so much for taking the time to write this amazing 5-star review for Pet Suites! We are so thankful for our amazing staff that work so hard to create the best experience possible for owners & pets alike, from our cleaning procedures to our animal handling. Have a great day!
My Cinnamon isn't a fan of going to the groomer, which I think isn't all that uncommon. Being around the commotion of other dogs gives her anxiety. She used to get her grooming needs from a very nice young woman at Petco Mission Viejo who …
read moreHi Christina, thank you so much for this amazing 5-star review! You honor us with such kind words. It means the world to us, but specially to Vicky and all our great team at Pet Suites who work so hard to create a safe, fun, and clean space for all our fur babies. Thank you for giving us the chance to take good care of good girl Cinnamon all these years, we love seeing her coming in for her grooming and leaving with a stunning look. Thank you for taking the time to recommend us, hope you have an incredible 2023!
We boarded our dog Clark for 10 nights over Christmas 2022 as we traveled East to visit family. All of the staff were very friendly and seemed to genuinely enjoy being around Clark. They did send us a text with pictures of him one day, …
read moreHi Mike! Thank you so much for taking the time to write this amazing 5-star review! We are so thankful for our resort manager Michelle and the rest of our great staff that go above and beyond to create a great experience for our clients, new and old. We are happy to know you and Clark feel confident and happy to be at Pet Suites. We hope to see you again soon!
When you want the absolute best for your pets.
Hi Vernon! Thank you for the 5-stars review! We are glad to know you all are pleased with our services. Have a great day and see you soon!
We were very happy with the care and attention that Bindi our 5 year old golden received at Pet Suites. Bindi is not at all used to being in boarding places so we were hesitant but she was very well taken care of.
Hi Kim, thank you for taking the time to write this amazing review! We loved having Bindi with us. He's so playful and loving. Feeding him right and taking care of him was our pleasure. We can't wait to see you next time!
Highly recommend Pet Suites for boarding and day camp services! We’ve been using their services for our Labrador for a while and have been very pleased- friendly, helpful staff and clean facilities. The staff listens to any concerns and I …
read moreAnn, what a wonderful review this is! Thank you so much for such kind words and for recommending our services. We continuously strive for greatness in all of our areas, from offering healthy yummy treats in our shelves to the ongoing professional training for our staff... all this to bring you the best experience possible... and we are happy that it shows. See you all again soon!
Love the staff at Petsuites Aliso Niguel
My dogs always come home happy
Hi Jayne, thank you so much for taking the time to write this amazing 5-star review! We are so thankful for our resort manager Michelle and the rest of our great staff that do their best to make clients & pets alike feel confident and happy to be at Pet Suites. We are also believers that "a tired dog is a good dog" which makes us so happy that we can offer services such as group play or private playtimes. We look forward to seeing you next time!
No online cameras, they will send you videos if you ask. The front desk seems very busy most of the time, I was on hold for 12 min trying to add on a nail trim and food to her day, had a great and polite call, but when I picked her up no …
read moreHi Ian, thank you so much for this 4-star review and recommending us! We are sorry to hear the nail trim was not done. Did you talk to our Resort Manager about it? She would be happy to help you with that next time if you give us the chance. The satisfaction of our clients is our number one concern. Our amazing staff works so hard to create the best experience possible for owners and pets alike, from our cleaning procedures to our animal handling. Our goal is to provide a home-away-from-home. We hope to see you again soon!
We have been coming to this hotel for our cats for over 5 years and we LOVE IT!!!
They have an experienced staff and know cats! We love their double hotel suites. They also have play time and tuck in service!!
Book with them today, you…
read moreRichard, thank you so much for taking the time to write this amazing review for Pet Suites! Although we specialize in dogs, we are pleased to offer a safe space for cats too. Have you tried our fabulous feline package?! I bet your kitties would love a nice brush out on their next stay. Thank you again and have a great day!
I’ve been a client here for many years. Pet Suites has helped me with training, day care & grooming. They do a fantastic job & I highly recommend them.
They have a very high level of service designed by Michelle. She understands the high …
read moreHi Michelle! Thank you so much for taking the time to write this amazing 5-star review! We are so thankful for our resort manager Michelle and the rest of our great staff that do their best to make clients & pets alike feel confident and happy to be at Pet Suites. We continuously strive for greatness in all of our areas, from offering healthy yummy treats in our shelves to the ongoing professional training for our staff... all this to bring you the best experience possible. See you again soon!
I just started to have my 12yo yorkie go to Pet Suites. They have been excellent providing me with feedback on his comfort level (he has separation anxiety and is trembling when I drop him off). But when I pick him up hours later, he is …
read moreWe are so delighted by your 5-star review Kirsten! We are eternally grateful to our amazing staff that work in tots and take good care of our little pups. Bringing your furbaby to play with other doggies was the best decision! Yorkies are feisty and somewhat dominant dogs, specially when they grow older. And even though yorkies don't need too much exercise throughout the day, socializing in a safe environment is the best decision for their mental health . Thank you for your kind words and we look forward to seeing you both again soon!
Vinny hard a great time.
Hi Ramin, thank you for the 5-stars review! We are glad to know Vinny enjoyed our services and you also had a good experience. Have a great day and see you soon!
Charlie had a great time. We will be back.
Hi Lois. Thank you for the 5-stars review! We are glad to know Charlie enjoyed our services. We had a fun time getting to know him too. Have a great day and see you soon!
we love the groomers and all the employees at PetSuites Aliso Viejo
Hi Chuck, thank you for this 5-star review about our grooming services! We are so thankful for our groomers Kema and Vickyy and also for the rest of our amazing back and front staff that go above and beyond to do their best for all our guests, and our clients. Have we see you again soon!
They always take such great care and show so much love to my dog every time he goes. He gets so excited to go each time. They have daycare for dogs not yet neutered and that’s been so helpful for my long work days while my boy is still …
read moreHi Shayna, we know how nerve-racking it can be to leave our fur babies in another person's care and with that in mind, we are so glad to hear how pleased both you and Percy are with Pet Suites. We love seeing him come for daycare. Have a great day!
I love these people and they show their love to my dog too. And they do an amazing grooming job on her too
Hi Alexis! We are so happy to hear you always have a good experience with the services we provide at The Animal Keeper like daycare and grooming. Our goal is to provide a home-away-from-home. Have a great day and see you guys again soon!
Truly an outstanding place to take your pets! My two furry babies have stayed here plenty of times! This last stay was longer than planned or expected. I can confidently say I am so blessed to have come across Pet Suites! They took …
read moreHi Emery, thank you so much for taking the time to write this amazing 5-star review! We are so happy to hear you always have a good experience with the services we provide at Pet Suites. We are so thankful for our resort manager Michelle and the rest of our great staff that go above and beyond to do their best for all our guests, and our clients. We look forward to seeing you next time!
They took great care of my dog. Highly recommend
Hi Tracy, thank you for recommending us with an amazing 5-star review. We hope you have a great day!
I was worried about boarding my very senior dog, but when I picked her up, my worries were elated! Ginger was wagging her tail and happy! The staff was so kind! They knew she couldn’t run around with the pups, so they put up a sign …
read moreSteph! We are eternally grateful to our amazing staff that work so hard to provide a fun, clean, and safe environment for the pets that visit us and we love to hear when our clients are able to see that as well. We know how nerve-racking it can be to leave our fur babies at a new place and with that in mind, we are so glad to hear how pleased both you and Ginger are with Pet Suites. We hope to see you both next time!
All our fur babies have been going to Pet Suites for years. The staff is wonderful, caring and provides the best experience for our dogs. All we have to say is “you want to go to camp” and Bowie and Kona are in the car ready to go. So …
read moreGayle, we love reading your 5-star review! It's been such a pleasure being able to help you, Bowie, and Kona throughout these years. Our goal is to become a community with all our clients, and reading you are part of the family makes us feel accomplished. Thank you again and see you guys again soon!
My 4 yr old dog Riley loves Pet Suits! They offered to add chicken to her food to help her better eat & enjoy. Some employees came out to say goodbye to her after boarding there for nearly a week. After her bath she smelled so good! We 100…
read moreHi Meghann. What a kind review. We are always happy to care for Riley and give him the love and attention they need and deserve. Thank you for choosing us to be your dog's home away from home. We hope you have a great day!
Very satisfied with all Pet Suites has to offer.
Hi Dolores, we are happy to know you had a good experience with us. Thank you and we hope you have a great day!
I have taken my 3 rescue dogs to pet suites in Aliso viejo for over 5 years and I am very happy with the quality of care, the employees and the cleanliness of the business. My neighbors take their pets there too.
What amazing 5-star review Nancy! We definitely enjoy reading a review from a longtime customer like you. We are so happy to hear how wonderful your experience with Pet Suites has been! Our goal is to provide a fun, safe, and clean space... a home-away-from-home. Thank you for entrusting us with your fur babies. Have a great day and see you guys soon!
Our two large high maintenance dogs are always eager to enter the welcoming lobby of Pet Suites. This alone speaks volumes about their level of care.
Hi John, thank you for this lovely 5-star review! We are so happy to hear that your fur babies can't wait to play out in our camp yard. We can't wait to see you next time!
I love this place, Michelle is so nice to people and dogs. They have a big area for little dogs-it makes me feel safe for my dachshund. I drop off my dog everymonth and its worth the drive and pay.
Thank you for your kind words, Laura! We are proud of Michelle; she is an amazing manager that works hard with his awesome team to keep his facility clean, fun, and safe for all pets. We hope you have an awesome day!
Everyone is so helpful, bubbly and knowledgeable. Our Belgian Malanois stayed though doggie day care and got to play with dogs her size. She spent the night and had a spa day the next day. When we picked her up ,she took her time to say …
read moreColleen, thank you so much for this amazing review! We love to hear how pleased you and Spirit are with our services at Pet Suites and are so happy to hear how much fun she had in our camp group. We are eternally grateful to our amazing staff that work so hard to provide a fun, clean, and safe environment for the pets that visit us and we love to hear when our clients are able to see that as well. Thank you again and we look forward to seeing you and Spirit soon!
Very clean, large sleeping and play areas, and the staff seems to work well with the animals.
Hi David, thank you for taking the time to write this amazing review for Pet Suites! We are so thankful for our amazing staff that work so hard to create the best experience possible for owners & pets alike, from our cleaning procedures to our animal handling. Have a great day!
We are pleased with your service and we feel Chewy too 🐾🐾❣️🐾🐾
Hi Gabriela, thank you so much for taking the time to write this 5-star review! We are so thankful for our resort manager Michelle and the rest of our great staff that do their best to make clients & pets alike feel confident and happy to be at Pet Suites. See you and Chewy soon!
I have used Petsuites since 2017, it is very clean overall. The overnight rate has increased from $52 to $60 this summer.
Hi Sheri, we are so happy to hear that both you and your pets are pleased with our staff and services at Pet Suites all these years! Thank you for trusting us all this time. Hope you have a great day!
Excellent service and always accommodate your appointment!
Hi Shabnam, thank you so much for taking the time to write this amazing 5-star review! We are so thankful for Michelle and the rest of our great staff that go above and beyond to do their best for all our guests, and our clients. We look forward to seeing you next time!
Michelle in Aliso Viejo is the best
Thank you for this lovely review Hank! We are so thankful for our manager Michelle and our amazing team that work so hard to create a fun, clean, and safe environment for the pets that visit us. We hope you have an awesome day!
The place was very clean. The staff were very nice. I have no complaints. It was my little guys first time sleeping alone at night and being boarded. It’s not my first choice but our sitter got sick. I wish that they sent more photos but …
read moreHi Jana, we know how nerve-racking it can be to leave our fur babies at a new place, so we want to thank you for trusting us with your pup. We are so thankful for our amazing staff that work so hard to create the best experience possible for owners & pets alike, from our cleaning procedures to our animal handling. Thank you for taking the time to write this review, we hope to see you again soon!
I was so grateful for the friendly and patient staff at Pet Suites. They were willing to work with our puppy to be comfortable with the other dogs, so she could play in the day. They even called to let us know how she was doing. We were …
read moreHi Kim! We are always so pleased when an owner tells us that our services are able to provide them with peace of mind when they are away. That's our goal! To provide a fun, safe, and clean space... a home-away-from-home. Thank you for taking the time to write this amazing review. Have a great day!
They have very pleasant and helpful staff. I had my 15 month old pup at Pet Suites for the first time for the weekend and didn’t have any problem. They sent me pictures of my pup and was able to call anytime during business hours to check …
read moreHi Arleene, thank you so much for taking the time to write this 5-star review! We know how nerve-racking it can be to leave our fur babies at a new place and with that in mind, we are so glad to hear how pleased both you and your pup are with Pet Suites. We hope to see you again soon!
We have boarded our dog twice at the Pet Suites, and have felt comfortable with having her stay in the suites and play in big dog camp each day. She is well taken care of at the Pet Suites.
Thank you for this lovely review Aly! We are so thankful for our manager Michelle and our amazing team that work so hard to create a fun, clean, and safe environment for the pets that visit us. We hope you have an awesome day!
Expensive.. but worth it! The next best thing to me.. when I have to leave them (my 2 small dogs) for a few days at a time when I travel. Absolutely everyone there is kind, patient, friendly, accommodating.. and loving to all the pets.. …
read moreHi Gloriajean! Our goal is to provide services to our clients that will make their lives a little bit easier, and knowing we have achieved that makes us smile. We are so appreciative of your kind words about our amazing staff and we hope you have a great day!
Amazingly professional staff! The manager, Michelle, was absolutely fantastic! I will definitely recommend Pet Suites to anyone bordering their pets.
Thank you so much Melissa for this wonderful review! We are so thankful for Michelle and the rest of our great staff that do their best to make clients & pets alike feel confident and happy to be at Pet Suites. Hope we see you guys again soon!
The staff is amazing and very caring. They took very good care of my cat. One of them discovered that my cat would only eat if some sat down near him, so they did. Thank you so much for taking care on my little Todd. I will recommend it to …
read moreSelene, we are so happy to hear how pleased both you and Todd were with our staff and services. We aim to provide a home-away-from-home for pets when their owners are away and we are always so excited to hear when we have accomplished that. Thank you for leaving us this wonderful review and we look forward to seeing you and Todd again next time!
These guys are the best! They genuinely love what they do and it shows. And their groomer is amazing
Jennifer, thank you so much for this wonderful review! We are glad to know that you guys have had great experiences with us. We feel blessed with our groomers Vikky and Kema and also the rest of the grooming team who work wonders. We can't wait to see you both soon, have a great day!
Very caring staff and super clean facility. My doggies la la LOVE the day camp!
Hi Gina, thank you so much for taking the time to write this amazing review for Pet Suites! We are so thankful for our amazing staff that work so hard to create the best experience possible for owners & pets alike, from our cleaning procedures to our animal handling. Thank you again and have a great day!
Everything is fantastic about Pet Suites. The only recommendation is to have an overnight attendant at the kennel and to have cameras installed in each space so that owners can check in on their pet 24/7. Cameras in the play areas would …
read moreHi Jose! Thank you so much for the feedback. You can call our store at (949) 425-0700 and ask for pictures or videos to be sent to your phone! Also, one of the latest additions to our services is the integration of Healthy Pet Protection Coverage to our Doggie Day Camp service. This means that we understand your preoccupation while being away from your fur baby, so Pet Suites will do whatever they deem necessary for the health and well-being of your dog and agree to pay for veterinary visits that arise from physical injuries that can occur during normal play. Healthy Pet Protection Coverage is also offered for boarding at a very low rate. All of this, so you can focus 100% on your business while your dog is climbing on playground equipment, chasing friends around our spacious outdoor yards, or while resting in his room.
The staff at Pet Suites not only made my wife and I feel comfortable right away, but also made Rocky comfortable. Thank you Pet Suites, see you again soon and often.
Hi Kevin! Thank you for this great 5 stars review. Having Rocky with us is such a pleasure! He is so smart and loving. We are so thankful for Michelle and the rest of our great staff that do their best to make clients & pets alike feel confident and happy to be at Pet Suites.
Fast check in. 1st time.
Hi Di, thank you for this 5-star review! First impressions are everything for us, so we are happy to hear that you had a great experience. We can't wait to see you next time!
Our dog Natasha has been there twice now. She’s still a puppy so she’s a quite shy but made a friend and had a great time at doggy camp. She was very well taken care both times. We will be taking her for boarding when we are on vacation. We…
read moreHi Jennifer, what a wonderful 5-star review! Our camp counselors at Pet Suites really know how to work their magic. Natasha was such a sweet baby girl! We loved having her with us. All our staff is trained to promote good manners throughout the kennels, in tiny tots, and outside in camp, so everyone has fun and feel plenty of tlc. Thank you for choosing Pet Suites, we look forward to seeing you both soon!
Zoe Kema Alisa Vickyy are so kind and helpful, they treated our dogs and my wife's cat like they were their family. I happily recommend any kenneling, dog sitting, Cattery or grooming services to anyone 100% best place please don't ever go …
read moreHi Joseph, thank you so much for this wonderful review about our grooming team! Our parent company, The Animal Keeper, has been in business for over 50 years! And we've been growing ever since, with Pet Suites as our latest addition to the family with 20 years of experience. This shows how much our community loves us. We continuously strive for greatness in all of our areas, from offering healthy yummy treats in our shelves to the ongoing professional training of our staff... all this to bring you the best experience possible. Can't wait to see you guys soon. Have a great day!
Our dog loves to go there!
Jeff. thank you so much for the 5 star rating, we hope you have a great day!
Friendly staff! I’m sure my dachshund, Fiona loved playing with other pups while she was boarded.
Hi Nellwyn, thank you so much for taking the time to write this amazing 5-star review! Fiona is such a sweet girl! we loved having her with us. We are so happy to know you both enjoyed our boarding and tots group play services. We look forward to seeing you again soon!
Boarding my three year old dog, who is very energetic, with PetSuites was smooth. I appreciate the knowledgeable and friendly staff. My dog seemed none the worse for wear, and I was happy with the experience.
Hi Lee, thank you so much for taking the time to write this amazing 5-star review! We are so happy to know you both enjoyed our boarding services. Our amazing staff works hard to create the best experience possible for owners & pets alike, from our cleaning procedures to our animal handling. Thank you again and have a great day!
I've only had my puppy there a couple times but she is sure tired when she comes home so I'm very pleased with them. They asked if I wanted them to send me pictures of her and play camp and they did which was very nice to see what she's up …
read moreHi Mary, thank you so much for taking the time to write this amazing 5-star review! We are also believers that "a tired dog is a good dog" which makes us so happy that we can offer group play or private playtimes. These services allow us to provide the mental and physical stimulation that dogs benefit from. We look forward to seeing you again soon!
I have an extremely particular cat and as difficult and grumpy as he was they took exceptionally good care of him and even provided a photo so I could see how he was doing. The staff here genuinely cares and it makes all the difference. …
read moreHi Justin, thank you so much for taking the time to write this amazing 5-star review! Our team is trained to care for each individual animal according to their needs and we are happy it shows. We look forward to seeing you again soon!
Our doodle Lewis loves Pet Suites & their staff. We’ve boarded him here several times and take him to day camp weekly. The staff know him by name and take great care of him. They have a great selection of treats and toys for purchase as …
read moreHi Corinne, thank you so much for taking the time to write this amazing 5-star review! We are so thankful for our amazing resort manager Michelle and the rest of our great staff in reception, back and camp yard who do their best to make clients & pets alike feel confident and happy to be at Pet Suites. We love having Lewis with us anytime. See you and Lewis again soon!
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We use Pet Suite all the time. Well managed, clean.
Hi John, thank you for taking the time to write this review for Pet Suites! We are so grateful to have our manager Michelle with us and all our staff that work so hard to create the best experience possible for owners & pets alike, from our cleaning procedures to our animal handling. Have a great day!
Our dog, Rocket, ignores us when we pick him up and can't wait to get in the car. He gets straight A's on his report card and the staff all love him. I think he's crazy. It's Pet Suites or nothing for him!
We are so delighted by your 5-star review Mark! We are eternally grateful to our amazing staff and camp attendants, for all the magic they work in the camp yard. We love Rocket and we hope we can see him again soon. Thank you for your kind words!
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